Technical support

MAGLITE - Technical Support

  • I can't solve my technical problem. Can you help me?

    • If you have a problem with one of our products, you will find many useful answers to the most frequently asked questions in our FAQs. If your question is not included, simply use the contact form. We try to reach you on weekdays within the next 48 hours and help you.


  • Can I convert a MAGLITE® bulb flashlight to LED?

    • MAGLITE® does not offer such an upgrade or conversion kit. The reason is that the design of a flashlight with an incandescent bulb differs from that with an LED. We strongly advise against such kits from third-party suppliers, as you will be making a change to the product and thus void any guarantee/warranty. We therefore recommend a light bulb or LED flashlight, depending on the intended use. Both are still valid. If you have any questions, please contact us directly using our contact form.


  • Can I also operate my MAGLITE® with rechargeable batteries?

    • With the exception of the MAG-TAC® flashlight, which uses CR123 lithium batteries, all MAGLITE® non-rechargeable LED flashlights use AAA, AA, C, or D cell batteries. All of our published ANSI standard performance data (light output, beam distance, candela output, and run time) are based on alkaline battery testing; and if we ship these flashlights with batteries, the batteries included are alkaline batteries. We do this because the technical specifications/product designs of these flashlights are optimized for use with alkaline (non-rechargeable) batteries.
    • Alkaline AAA, AA, C, and D batteries are rated at 1.5 volts by default. NiMH batteries of these sizes typically have a slightly lower rating (1.2 volts). Also, the discharge curves of NiMH batteries typically differ from those of alkaline batteries - therefore the two battery types can behave differently.
    • However, the flashlights work with rechargeable NiMH batteries and the use of rechargeable NiMH batteries will not damage the circuits or damage the flashlights in any way. However, you should not expect the flashlights' performance to match our published ANSI data when powered by rechargeable batteries. (For example, ANSI light output may be lower and/or ANSI run time may be shorter with rechargeable batteries.). The extent of the difference is difficult to predict. We have noticed differences in the quality of rechargeable NiMH batteries on the market and if you choose the best quality NiMH batteries you may find that the performance sacrifice is not a concern for your purposes.
    • Consequence: if you are willing to tolerate a potentially significant drop in flashlight performance, there is no reason why you could replace non-rechargeable NiMH batteries with alkaline (non-rechargeable) batteries.


  • Are MAGLITE® flashlights "explosion proof"?

    • MAGLITE® flashlights are all-purpose flashlights. They have not been tested or certified as safe for special purposes to any "intrinsically safe" standard or to any of the various "explosion proof" standards in existence. Therefore, the flashlights are not marked as "explosion proof" and MAGLITE® do not guarantee that they are safe when used for such a specific purpose.