TEN YEAR LIMITED WARRANTY Mag Instrument, Inc. warrants to the original owner that this flashlight is free from defects in parts and workmanship for ten years from the date of first retail purchase. Mag or an authorized Mag Warranty Service Center will, free of charge, repair or, at its option, replace a defective flashlight or component. (Mag does not warrant the future availability of particular colors or decorations, and may replace a custom flashlight with a standard flashlight.) This warranty is in lieu of all other warranties, express or implied.
EXCLUSIONS: This warranty does not cover any of the following: 1. Battery exhaustion; 2. Battery leakage; 3. LED burnout and/or LED module failure 4. Damage to or failure of the flashlight or any component thereof due to alteration, misuse, battery leakage or lack of maintenance; or 5. batteries and rechargeable batteries as well as wearing parts.
Mag Disclaims any responsibility for incidental or consequential damages. Some jurisdictions (countries, provinces, and states) do not allow exclusion or limitation of implied warranties, incidental or consequential damages and/or limitations on transferability, so the above limitations and exclusions may not apply to you.
HOW AND WHEN TO MAKE A WARRANTY CLAIM:
1. Please first of all check our FAQs if they might solve your issue.
2. In case of battery exhaustion, do not return the flashlight to Mag Instrument in the USA nor Maglite Europe in Germany, but replace the batteries.
3. If the flashlight has been damaged by leakage of batteries, do not return the flashlight to Mag Instrument in the USA nor Maglite Europe in Germany, but determine what brand of battery caused the damage and follow the battery manufacturer’s instructions about how to make a damage claim.
4. For warranty returns: Please consult the retailer where you purchased the flashlight. For further assistance you can contact Maglite Europe in Germany by using our contact form (contact us / imprint) as well. We will identify with you the most reasonable Service Center. Ideally you would have your proof of purchase right in hand when contacting us. Please do NOT send any product to MAG Instrument USA, MAGLITE Europe nor any Service Center without any contact. If an Service Center was identified for you, for your protection and to expedite handling and/or postal claims, we recommend that all returns be insured and sent Certified and/or Return Receipt Requested. Do not send batteries with flashlights.
This warranty gives you specific legal rights, and you may have other rights which vary from country to country, province to province, and state to state. Where any term of this warranty is prohibited by the law of any jurisdiction, such term shall there be null and void, but the remainder of this warranty shall remain in full force and effect. THESE STATEMENTS DO NOT AFFECT THE STATUTORY RIGHTS OF A CONSUMER.